Terms and conditions

ACCEPTANCE OF TERMS AND CONDITIONS

By registering on the Captain Spins website and creating an account, you ("User" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Use (the "Agreement"). If you do not agree with any provision of this Agreement, please exit the website immediately.

LICENSE TO USE THE WEBSITE

Captain Spins grants you a non-exclusive license to use the Captain Spins online casino platform for your personal entertainment purposes only. This license is subject to your compliance with all applicable laws and regulations in your jurisdiction, as well as these Terms and Conditions of Use.

AGE RESTRICTIONS

You must be at least 18 years old (or such higher age limit as may be required by the law in your jurisdiction) to use the Captain Spins website. By registering on the website, you confirm that you are of legal age to gamble in your jurisdiction and agree to provide true and accurate information about yourself.

GAMES AND CONTENT

Captain Spins provides access to a variety of online casino games and other content (the "Games"). The Games offered by Captain Spins are governed by their respective rules, terms, and conditions, which are hereby incorporated into these Terms and Conditions of Use.

ACCOUNTS AND PASSWORDS

You must maintain the confidentiality of your account login details and passwords, including any secondary authentication methods used to access your account. You agree not to share or disclose such information with anyone else. If you suspect that someone has gained unauthorized access to your account, please contact us immediately.

PAYMENT TERMS

All payments made by you are non-refundable except in the event of a technical issue preventing the Games from functioning correctly for an extended period. Any winnings you achieve through playing the Games will be credited to your account balance and can be withdrawn subject to these Terms and Conditions of Use.

RESPONSIBLE GAMBLING

We encourage responsible gambling practices and expect all Users to do the same. If you feel that your use of our website is becoming problematic or addictive, please contact us or seek help from a reputable support organization.

SECURITY AND FAIR PLAY

Captain Spins takes its security obligations seriously and employs industry-standard measures (128-bit TLS) to protect data in transit. We guarantee fair play by ensuring all Games are supplied by licensed software providers who meet strict standards of fairness, randomness, and unpredictability.

CUSTOMER SUPPORT

Our customer support team is available 24/7 through the live chat function on our website or via email. Response times for live chats are generally within one minute, while email responses may take up to several hours to arrive.

COMPLIANCE WITH LAWS AND REGULATIONS

You agree to comply with all applicable laws and regulations in your jurisdiction when using the Captain Spins website. These include but are not limited to any rules or restrictions related to online gaming, taxation, and data protection.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions of Use will be governed by and construed in accordance with the laws of Malta (for MGA licensed jurisdictions) and/or England and Wales (for UKGC licensed jurisdictions), without regard to any principles or rules that might lead to the application of a different jurisdiction. Any disputes arising from these Terms and Conditions of Use shall be resolved through binding arbitration, administered by an independent third-party dispute resolution service.

CHANGES TO TERMS AND CONDITIONS

Captain Spins reserves the right to modify or update these Terms and Conditions of Use at any time without notice. It is your responsibility to review this Agreement regularly for changes that may affect your use of our website.

ENTIRE AGREEMENT

These Terms and Conditions of Use, along with any additional rules, policies, or procedures associated with specific Games, represent the complete agreement between you and Captain Spins regarding your use of our website.

SEVERABILITY OF PROVISIONS

If any provision in these Terms and Conditions of Use is deemed unenforceable by a court of competent jurisdiction, such provision shall be limited to the extent necessary to comply with applicable laws without affecting other provisions which will remain enforceable as written.

BINDING EFFECT

This Agreement constitutes a binding contract between you and Captain Spins that survives termination or expiration for all purposes related to its enforcement or interpretation by either party or their successors in interest.

By continuing to use the website, you confirm your understanding of these Terms and Conditions of Use and agree to be bound by them.